Palm Noir LLC — Terms of Service

Last updated: November 2025

Welcome to Palm Noir LLC (“Palm Noir,” “we,” “us,” or “our”). By visiting our website palmnoir.co, purchasing from us, or using any of our services, you agree to the following Terms of Service. Please read them carefully before using our site.

If you have any questions, contact us at hello@palmnoir.co.

1. Overview

Palm Noir offers original fine-art prints and related products made to order. By using this website, you confirm that you are at least the age of majority in your state or province of residence and that you agree to these Terms of Service and all applicable policies referenced here.

2. Business Information

Palm Noir LLC

Operating in the State of New Hampshire, USA

Contact: hello@palmnoir.co

Business address available upon request.

3. Use of Our Services

You agree not to:

• 
  Use our website or products for any unlawful purpose
  
• 
  Violate any local, state, federal, or international regulations
  
• 
  Attempt to gain unauthorized access to servers, data, or systems
  
• 
  Copy, resell, redistribute, or commercially exploit our prints, frames, or media
  
• 
  Use our photography, branding, or media for AI model training, dataset creation, or machine learning systems
  
• 
  Use automated tools, scraping software, or bots without our permission
  
• 
  Interfere with the security or performance of the website
  

Violation of these terms may result in termination of access and legal action.

4. Intellectual Property Rights

All artwork, photography, digital media, branding, designs, and written content on this site are the exclusive property of Palm Noir LLC or our licensed partners.

You may not:

• 
  Reproduce, distribute, or publish any images or content
  
• 
  Create derivative works based on our images or branding
  
• 
  Sell, resell, or commercially exploit our prints or digital assets
  
• 
  Use our content for training artificial intelligence models or datasets
  

All rights reserved worldwide.

5. Product Information

Each Palm Noir print and frame is professionally made to order.

Product images on our site are representative; slight variations in color, tone, or finish may occur due to monitor settings, printing processes, or materials.

6. Order Processing & Shipping

Processing Times

All orders are made to order and require 1–2 weeks for processing.

Shipping

• 
  Domestic shipping within the United States only
  
• 
  Standard delivery typically takes approximately 1 week after production
  
• 
  Shipping timelines may vary during holidays, sales, and high-volume periods
  

Shipping Issues

Refunds or replacements may be issued in cases of:

• 
  Items damaged during shipping
  
• 
  Incorrect or missing items
  
• 
  Lost packages (evaluated on a case-by-case basis)
  

Please contact hello@palmnoir.co with photos and order details.

7. Cancellations, Returns & Refunds

Cancellations

Orders may be canceled within 24 hours of purchase only.

Returns

Because every print and frame is made to order, we do not accept returns after 24 hours for any reason other than damage or production error.

Refunds / Replacements

Refunds, replacements, or store credit may be issued only for damaged or defective items, at our sole discretion.

To request a review:

1. 
   Email hello@palmnoir.co within 48 hours of delivery
   
2. 
   Include your order number and clear photographs of the damage
   
3. 
   Our team will evaluate the case and provide the proper resolution
   

8. Accuracy of Information

We make every effort to provide accurate product descriptions, pricing, and availability.

However, errors may occasionally occur. We reserve the right to:

• 
  Correct inaccuracies
  
• 
  Update or change information
  
• 
  Cancel orders affected by pricing or inventory errors (with a full refund)
  

9. Payment Methods

We accept the following payment methods:

• 
  Visa, Mastercard, American Express
  
• 
  Discover
  
• 
  PayPal
  
• 
  Shop Pay
  
• 
  Apple Pay
  
• 
  Google Pay
  
• 
  Venmo (where applicable)
  

All payments are processed securely through Shopify Payments.

10. Limitation of Liability

Palm Noir LLC is not liable for:

• 
  Third-party shipping delays
  
• 
  Losses caused by incorrect customer information
  
• 
  Damage resulting from mishandling after delivery
  
• 
  Indirect, incidental, or consequential damages
  

Maximum liability for any claim shall not exceed the amount paid for the product in question.

11. Governing Law

These Terms of Service are governed by the laws of the State of New Hampshire, USA.

12. Changes to Terms

We may update these Terms at any time. The latest version will always be posted on this page with the updated date. Continued use of the site constitutes acceptance of all changes.

13. Contact Information

For questions about these Terms or any concerns regarding your order, contact us at:

hello@palmnoir.co